FAQ / FORMS

Payments must be made at the time of service.

Single/Floater Sessions are required for clients who exceed monthly purchased sessions. Single/Floater Sessions will be billed to the client’s card at the per session rate according to their pricing agreement.  Pre-authorization is granted at time of pricing agreement.

Clients that wish to upgrade session frequency or monthly term must do the following:

• Complete the Upgrade Request Form (hard copy, or available on Website under FORMS)

Clients that have finished their original contracts, without initiating a “FREEZE” period, and wish to extend their contract on a month-to-month basis, must do the following:

• Complete the Month-to-Month Request Form (hard copy, or available on Website under FORMS)

Clients that wish to renew their contract must complete a new pricing agreement.

• Complete the Freeze Request Form (hard copy at front desk, or email, info@athletesaddiction.com)

During 3/6 month contracts:
Clients can freeze their Pricing Agreements for up to 90 days from the completion date of the Freeze Request Form. When the client returns, payments resume and the client is bound to the original terms of the pricing agreement. Upon completion of the remaining sessions, the client will have to purchase a new Pricing Agreement and will be subject to new/current pricing.

During Month-To-Month Extensions:
Clients can freeze their remaining sessions up to 90 days. As long as the client returns within 90 days of the end of the pricing agreement, they will have access to those sessions. Upon completion of the remaining sessions, the client will have to purchase a new pricing agreement and will be subject to new/current pricing

• Clients must complete Stacking Request Form prior to the end of their original (hard copy at front desk, or email, info@athletesaddiction.com)

Clients who are unable to maintain the frequency of their Pricing Agreement due to extenuating circumstances can extend the expiration of their remaining sessions up to 90 days. Payments will continue to be made, and sessions will remain available for use. Any sessions that are not used within the Pricing Agreement period can be accessed for up to 90 days following the end of the Pricing Agreement. Upon completion of the remaining sessions, the client will have to purchase a new Pricing Agreement and will be subject to new/current pricing.